Custom Orders: To ensure the quality of our services we do require every custom order to be proofed prior to production. Please make sure to check your e-mail to approve your design. Shipping time estimates do not begin until proof has been approved. Standard orders take a minimum of 10 days, we do offer a rush service for an additional fee for orders needed in 5 days or less. Please e-mail us directly at EOSgift@gmail.com for all rush orders. Shipping: We ship USPS and UPS Standard shipping fees apply Monograms: Adding a personalized touch to your gift with a monogram is the perfect way to celebrate all the special moments, exciting achievements and people in your life and letting them know it was thought out specifically for them. We offer a wide variety of different monogramming styles, so you can make your gift truly special.