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Shipping/Handling and Return/Exchange Policy

Shipping and Handling

EtchOSketch ships through the USPS & FedEx.  If your merchandise is being shipped through FedEx, a physical address is needed.  FedEx will not ship to a P.O. Box.

The client placing the order is responsible for entering the correct delivery address for the package. Any returned packages will be subject to returned shipping fees that are incurred from the Post Office or FedEx.  

If there are special instructions for shipping the clients merchandise, or if the client at the time or placing the order has typed in the wrong address, please contact EtchOSketch at 940.391.7546 or email at eosgift@gmail.com, so those instructions are made known and followed through.

Once an order has shipped out, we will send the client an email with the tracking number. Just click on the link  in the email and it will take you to the FedEx or USPS website.

We are not responsible for packages once they have been delivered to the clients mailbox or left at their address.

Please make sure you are shipping to a secure location.